Web Content Viewer
Actions

Real Estate FAQ

How do I view my license information or what CE I have completed?

  • You do not need to log in to view your license information. To look up your license, start at the eLicense Center.  Enter your first/last name OR license number ONLY, and hit “Search.” Next to your name, click “Detail.” This will generate a pop-up box. As you scroll down, you will see your license information, and beyond that is your continuing education information.
  • If you are not finding your information, make sure you are only searching by your name or license number. Entering extra information will overwhelm the system and not return any results. If searching by your license number, enter the full number in the second box as shown below:

How do I change my password on the eLicense Center?

  • If you have logged on before, use the Forgot Password link.  If you have never logged on before, or do not have your three security questions set up, you will need to contact the Division for a password reset.  If your reset request is urgent, please call us at 614-466-4100 for assistance.  If your request is not urgent, please email us at webreal@com.ohio.gov.  

What requirements are due in my first year as a Salesperson?

  • There are 3 due dates to be aware of when you first become licensed.  They are:
    • First-year renewal: the first renewal is due on your first birthday following licensure.  All that is due with the first renewal is the renewal information and fee of $182.  You can renew online here.  If you were licensed within 60 days of your birthday, please double-check your due date—it may be your second birthday following licensure.
    • 20-Hour Post Licensure Course Certificate: The 20-Hour Post Licensure Course Certificate is due one year from the date your license was first issued.  This course is one specific course that is 20 hours long; it is not a compilation of courses adding up to 20 hours.  Be sure to email your certificate to PostCert@com.ohio.gov on or before your due date.  We must receive the actual certificate from the licensee to mark the requirement as complete.
    • Third-year renewal: this renewal is due three years from your first-year renewal, and is the first renewal that requires the 30 hours of CE.  You will receive a renewal notice 60 days prior to your due date with instructions on how to submit your renewal information, CE and fee to the Division.  You can also find the renewal form here

How do I turn in my 20 Hour Post Licensure Course certificate?

  • Please email your certificate to PostCert@com.ohio.gov.  Be sure to email your certificate on or before your due date.  Broker 10 Hour Post Licensure certificates may also be sent to this email address.

How do I renew?

  • You can renew your license up to 60 days prior to your due date.  The renewal form can be found here.   You should have also received one in the mail when your renewal period opened.  You can either renew by mail or online.  If you renew by mail, please send the renewal form, education compliance form, and fee ($182 for salespersons, $243 for brokers) to the Division.  You will also need to include certificates for any courses not listed under your name on the eLicense Center.  You should have a total of 30 hours of CE, including three hours of each of the core courses: Canons of Ethics, Core Law, and Civil Rights.
  • If you prefer to renew online, please sign in here. Once you log in, you will answer the ethical questions, upload any missing certificates, certify your CE, and pay the fee.
  • Renewals must be manually reviewed in our back office.  Once processed, your due date will be updated on our website in real time.

How do I go inactive?  What are the benefits of being inactive?

  • If you are interested in putting your license in inactive status (in escrow), complete and return the Transfer/Reactivation application.  Be sure to also notify your broker in writing of your intention to go inactive.
  • As long as your license is up to date with your courses and your renewal fee is current, you may reactivate your license whenever you choose by completing a Transfer/Reactivation application and submitting a $34.00 fee.
  • Please note that whether you are active or inactive every three years you are required to submit a renewal application, 30 hours CE certificates and pay a renewal fee ($182 for salespersons).  You can check your next renewal date by searching your name or license number here
  • During the time you are inactive, while you will still have to renew your license, you will not have to pay board dues/fees. 

I'm a salesperson suspended for non-renewal; how do I reactivate?

  • You have one year to correct your suspension before your license is revoked.  To reactivate your license from suspension, please mail or walk in the following items:
    • Transfer/Reactivation application -- You will need to mark “YES” to question 3, has your license ever been suspended, and include the reason for suspension on the form.
    • CE Compliance form 
    • CE certificates (only need to include certificates for courses not already listed online; must have 30 total hours)
    • Fee of $307
    • Have your broker return your original license
    • Note: If you are suspended for your first-year renewal, no CE is required, only the forms and fee.
  • You will need to either mail these items to the Division or walk them in to our customer service center; they cannot be submitted online.  If you choose to walk it in and all of your paperwork is complete and correct, you can receive a walk-in receipt which will allow you to do business the same day.  Our address (for both mail and walk-ins) is:
    • Division of Real Estate & Professional Licensing
      6606 Tussing Rd
      PO Box 4008  
      Reynoldsburg, Ohio 43068
  • Please be sure to either postmark or walk these items in on or before your revocation date. 

I’m a salesperson suspended for not completing the 20-Hour Post Licensure Course; how do I reactivate? 

  • You have one year to correct your suspension before your license is revoked.  To reactivate your license from suspension, please mail or walk in the following:
    • Transfer/Reactivation application --You will need to mark “YES” to question 3, has your license ever been suspended, and include the reason for suspension on the form.
    • 20hr post licensure course certificate
    • Fee of $34
    •  Have your broker return your original license
  • You will need to either mail these items to the Division or walk them in to our customer service center; they cannot be submitted online.  If you choose to walk it in and all of your paperwork is complete and correct, you can receive a walk-in receipt which will allow you to do business the same day.  Our address (for both mail and walk-ins) is:
    • Division of Real Estate & Professional Licensing
      6606 Tussing Rd
      PO Box 4008  
      Reynoldsburg, Ohio 43068
  • Please be sure to either postmark or walk these items in on or before your revocation date.

 

I'm revoked; can I reactivate?

  • Once a license is revoked, it cannot be reactivated.  You will need to apply for a new license.  If it has been less than four years since you were revoked, or less than 10 years since you took the prelicensure courses, you can apply for the exam again.
  • If it has been more than four years since revocation or more than 10 years since completion of the pre-licensure courses, you will have to retake the pre-licensure courses in order to apply. 

 

Why was my form not accepted?

  • Forms submitted to the Division of Real Estate must be fully and correctly completed in order to be processed.  Here are some common reasons forms cannot be processed:
    • The broker signed the application before the salesperson/applicant.  The broker must sign after the salesperson/applicant to show that they have reviewed the application in full and approve of its contents.
    • The e-signature cannot be verified.  Signed forms must either contain a wet signature or a verifiable e-signature.  E-signatures can be done through an electronic signing service (such as DocuSign or Dotloop).  The verification certificate should be sent with the application if it is not visible on the application itself.
    • The ethical questions were not completed correctly.  If your license was suspended, and you are correcting the suspension, you must check Yes to Question 3, Has your license ever been suspended, and provide the reason for suspension on the form.  The suspension only needs to be disclosed once—the next time you fill out a form with the ethical questions, you will not need to disclose the same suspension again.
    • Information was missing from the application.  We frequently receive Salesperson Exam Applications that are missing the applicant’s phone number, social security number, or email address.  All of these fields are required and we cannot process the application without them.
    • Incorrect information was provided on the application.  You must provide accurate information on the application, including the correct company license number and main office address (do not provide a branch office address).
    • Additional required documents were not provided.  Read the instructions carefully to determine if additional documents or fees must be submitted with the form.  For example, if you are applying for the Salesperson Exam, you must submit the application with the pre-licensure course certificates or transcript, and the $81 fee.  If you are changing your name, legal documentation of the name change is required, along with the fee and the return of your original license.

 

How do I permanently resign my license?

  • To permanently resign your license, please complete and return the Resign application.  Your broker will need to return your original license as well.  Once a license is resigned, it cannot be reactivated.  If you wanted to become licensed again in the future, you would need to reapply for the exam.  If it has been more than four years since you resigned your license, and more than 10 years since you took the pre-licensure courses, you will need to retake the pre-licensure in order to apply for the exam.